Working Backwards

Templates

PR/FAQ & PRD Templates

Fill-in-the-blank PR/FAQ and PRD templates for SaaS, mobile apps, marketplaces, internal tools, and more.

  • PR/FAQ Template for SaaS

    A fill-in-the-blank Amazon-style PR/FAQ template for a SaaS product - the press release structure plus the customer and stakeholder FAQs that matter for software.

  • PR/FAQ Template for a Mobile App

    A PR/FAQ template for a consumer mobile app - the press release and the customer and stakeholder FAQs, with mobile-specific guidance on retention and onboarding.

  • PR/FAQ Template for a Marketplace

    A PR/FAQ template for a two-sided marketplace - with guidance on framing both sides, the cold-start problem, and the stakeholder questions investors ask.

  • PR/FAQ Template for an AI Product

    A PR/FAQ template for an AI-powered product - with guidance on framing the outcome (not the model), trust, accuracy, and the stakeholder questions AI raises.

  • PR/FAQ Template for an Internal Tool

    A PR/FAQ template for an internal tool or platform - with guidance on naming the internal customer, the build-vs-buy question, and adoption risk.

  • PRD Template for SaaS

    A lightweight PRD template for a SaaS product - overview, goals and metrics, personas, requirements, scope, and risks, with SaaS-specific guidance.

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Working Backwards is an independent tool from The Resonance. It is not affiliated with, endorsed by, or sponsored by Amazon.com, Inc., Working Backwards LLC, or the authors or publisher of Working Backwards: Insights, Stories, and Secrets from Inside Amazon. Amazon, Kindle, Prime, Alexa, and AWS are trademarks of Amazon.com, Inc. or its affiliates, referenced only to describe the methodology’s origin. All other trademarks belong to their respective owners.