PRD Template for SaaS

A lightweight PRD template for a SaaS product - overview, goals and metrics, personas, requirements, scope, and risks, with SaaS-specific guidance.

Use this after your PR/FAQ holds up. Keep it to one to three pages and treat it as a living document, not a contract.

  1. 01

    Overview

    What is this and why are we doing it? Lift the customer and problem straight from your PR/FAQ.

    Example

    Ledger automates month-end close for finance teams under 50, who lose the first week of every month to manual reconciliation.

  2. 02

    Goals & success metrics

    Name the outcomes and the measurable signals that prove you hit them. Prefer input metrics you control.

    Example

    Cut average close time from 6 days to 1; 80% of reconciliations auto-matched without manual touch.

  3. 03

    Primary persona

    Who is the key user, their role, and their top pain points?

    Example

    Controller at a 200-person company; owns close; judged on speed and accuracy; drowning in spreadsheets.

  4. 04

    Functional requirements

    List what the product must do, each with a priority (high / medium / low). Write them as outcomes.

    Example

    FR-1 (high): Auto-reconcile transactions across connected systems and surface only exceptions.

  5. 05

    Scope & non-goals

    State explicitly what you are not building in this release. This is where scope creep dies.

    Example

    Non-goal for v1: multi-entity consolidation and custom reporting.

  6. 06

    Assumptions & risks

    What has to be true, and what could break it?

    Example

    Assumes integration coverage for the top five accounting systems; risk is breadth of edge-case connectors.

Generate a PRD from your idea

Skip the blank page. Answer a short guided interview and Working Backwards fills the whole thing in - free to start.

Start your PR/FAQ
Working Backwards

Design by The Resonance | Powered by GPC – The AI Transformation Company

Working Backwards is an independent tool from The Resonance. It is not affiliated with, endorsed by, or sponsored by Amazon.com, Inc., Working Backwards LLC, or the authors or publisher of Working Backwards: Insights, Stories, and Secrets from Inside Amazon. Amazon, Kindle, Prime, Alexa, and AWS are trademarks of Amazon.com, Inc. or its affiliates, referenced only to describe the methodology’s origin. All other trademarks belong to their respective owners.