PR/FAQ Template for an AI Product

A PR/FAQ template for an AI-powered product - with guidance on framing the outcome (not the model), trust, accuracy, and the stakeholder questions AI raises.

The trap with AI products is selling the technology instead of the outcome. Write the press release as if the AI were invisible - describe what the customer gets, then let the FAQ handle accuracy and trust.

  1. 01

    Headline

    One verb-driven line naming the customer or the change. Write it as a journalist would, not a tagline.

    Example

    Brief drafts your first-pass legal contracts in minutes, ready for a lawyer to refine.

  2. 02

    Sub-headline

    One sentence: who it's for and the outcome they get.

    Example

    For small businesses without in-house counsel, Brief turns a plain-English request into a solid draft.

  3. 03

    The problem

    Describe what the customer struggles with today - concrete and specific, before the solution.

    Example

    Small businesses either overpay for a lawyer on routine contracts or copy a risky template they don't understand.

  4. 04

    The solution

    Explain how the product solves the problem, in plain language a customer would understand.

    Example

    Brief asks a few questions, drafts a tailored contract, explains each clause in plain English, and flags what a lawyer should review.

  5. 05

    Customer quote

    A fictional but honest quote, present tense - it should only make sense if the product is genuinely good.

    Example

    I got a usable NDA in five minutes and understood every clause for the first time.

  6. 06

    Customer FAQ

    Answer what a real customer asks: price, how to start, what they need, how it differs from what they use now.

    Example

    Is it accurate? Brief produces a first draft, not legal advice - it always flags clauses for professional review and never claims to replace a lawyer.

  7. 07

    Stakeholder FAQ

    Answer the harder questions: build cost, the single biggest risk, why now, and what has to be true to succeed.

    Example

    Biggest risk? Trust and liability - one bad clause presented confidently is the failure mode. Accuracy and clear limits, not coverage, are the priority.

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